"Hong Kong's credit industry is proactively adapting to change. We are working hard to improve our use of big data, artificial intelligence and other technologies to improve service efficiency and optimize customer experience," said Mr. Bobby Rozario, Chairman of HKCCMA, at the event's opening ceremony. Vice-Chairman Mr. Germany Heng later represented the HKCCMA in signing a Joint Conference Agreement with the Guangdong Credit Association and Macau Credit and Collection Management Association for an alliance in education, training, and compliance issues.
The Forum was co-organized by the Guangdong Credit Association (GDCA), the Hong Kong Credit and Collection Management Association (HKCCMA), and the Macau Credit and Collection Management Association (MOCCMA) on December 6, 2023 in Guangzhou, China.
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